At Foxian, we want to ensure transparency and clear communication regarding our policies. Please review the following guidelines regarding refunds, cancellations, and upgrades.
Refunds: Once a purchase has been made, all sales are generally final. However, refunds may be considered only within the first 48 hours (2 days) of the initial purchase. After this 48-hour period, no refunds will be issued for payments, renewals, or subscription charges under any circumstances. Refunds will also not be provided if a user fails to cancel or terminate their membership before the next billing cycle. Once a subscription payment has been processed, it is non-refundable. Exceptions may be made only in cases of duplicate charges, technical errors, or payment-related issues, which are always eligible for review and refund. Users are advised to cancel their subscriptions in advance if they wish to discontinue the service and avoid future charges.
Cancellations: Users have the flexibility to cancel their memberships at any time. To initiate the cancellation process, users can utilize their portal, and further payments will not be collected. Upon cancellation, we will also send you a notification to confirm the successful termination of your membership.
Upgrade: For users interested in upgrading their memberships, there are two options available. Upgrades can be processed directly from the user’s portals or by submitting a request on our server. If an upgrade request is made within the first 15 days of the original subscription, the difference in membership cost will be charged for the upgrade. However, after 15 days, the full subscription amount will be required to upgrade the membership.
Contact Information: If you have any questions or inquiries related to refunds, upgrades, or cancellations, please don’t hesitate to contact us at team@foxian.org. Our team is here to assist you with any concerns you may have.
We value your understanding and cooperation regarding these policies. Thank you for choosing Foxian as your service provider.
This refund policy applies to all Foxian services:
2.1 General Policy
2.2 Service Specific Terms
Service Type Refund Terms
Refund Terms
Refunds may be approved outside the 5-day window for:
Refunds will NOT be provided if:
1. Email team@foxian.org
2. Include: • Registered email address • Subscription details (plan type, purchase date) •
Transaction ID or payment confirmation • Reason for refund request
3. You may also contact support via Discord
TRADING RISK WARNING
Trading involves substantial risk. Digital asset values can rise or fall rapidly, resulting in significant losses. Foxian provides educational content, market analysis, and trading signals for informational purposes only. Trading profits are not guaranteed. Refunds will not be provided for trading losses or market performance dissatisfaction. Only invest funds you can afford to lose.
Email: team@foxian.org
Website: www.foxian.org
Discord: discord.gg/foxianorg
Support: 24/7
Review your subscription choices carefully and contact us promptly with any concerns.
Once a purchase has been made, all sales are generally final. However, refunds may be considered only within the first 48 hours (2 days) of the initial purchase. After this 48-hour period, no refunds will be issued for payments, renewals, or subscription charges under any circumstances.
Refunds will also not be provided if a user fails to cancel or terminate their membership before the next billing cycle. Once a subscription payment has been processed, it is non-refundable.
Exceptions may be made only in cases of duplicate charges, technical errors, or payment-related issues, which are always eligible for review and refund. Users are advised to cancel their subscriptions in advance if they wish to discontinue the service and avoid future charges.
For users interested in upgrading their memberships, there are two options available. Upgrades can be processed directly from the user’s portals or by submitting a request on our server.
If an upgrade request is made within the first 15 days of the original subscription, the difference in membership cost will be charged for the upgrade. However, after 15 days, the full subscription amount will be required to upgrade the membership.
Our support team is available 24/7 to help with any questions
Foxian provides trading education, market analysis, trading signals, and community resources. Please read this policy carefully before making a purchase.
This refund policy applies to all Foxian services:
| Service Type | Refund Terms |
|---|---|
| Day Pass / Explorer Pass | Refund available within 24 hours if no services accessed. |
| Monthly / Quarterly / Yearly | Full refund within 5 days if services not accessed. No partial refunds. |
| Lifetime Membership | Refund within 5 days if no materials downloaded and no channels accessed. |
| Mentorship Program | Refund within 5 days if no course content or materials accessed. |
| 1-on-1 Consulting Sessions | Full refund if cancelled at least 48 hours before session. |
Trading involves substantial risk. Digital asset values can rise or fall rapidly, resulting in significant losses. Foxian provides educational content, market analysis, and trading signals for informational purposes only. Trading profits are not guaranteed. Refunds will not be provided for trading losses or market performance dissatisfaction. Only invest funds you can afford to lose.
Email: team@foxian.org
Website: www.foxian.org
Discord: discord.gg/foxianorg
Support: 24/7
